Ran out of milk, so I had to bite the bullet today and go shopping. There had been a partial thaw followed by a freeze last night so the path was slushy in some parts but covered in uneven slick ice in others. I slipped and nearly fell twice, so I decided to pop into the council office, which is very near the supermarket, and (politely) give then some grief.
About half an hour or so after I got back from my shopping, I got an e-mail from them to confirm they'd logged my enquiry, and that they'd passed it on to the roads operations dept. for evaluation. The spooky thing is, I didn't give them my email address! OK, they did have my name and address, and I have contacted them by email before, but who would have credited them with joining the two events up and doing something useful with the result? Would never have happened in my days of working for a council. IT systems that work efficiently! What a wonderful world we live in, eh? ;-)
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